Terms & Conditions

Thank you for visiting rayspizza.com, the official website of the Famous Original Ray’s Pizza restaurant in New York City! This site is maintained as a service to our customers. By using this site, you agree to comply with and be bound by the following terms and conditions of use. Please review these terms and conditions carefully. If you do not agree to these terms and conditions, you should not use this site. If you have any questions, please contact us at…

Ray’s Pizza
Phone:   (212) 873-1134
Email:  info@rayspizza.com

This website is intended for adults only. This website is not intended for any children under the age of 13. If you are between the ages of 13 and 17, you agree that you received parental permission both to use this website and to order online from the restaurant listed on this site.

Customer information is collected for the purpose of processing your order. This information is kept confidential and is not shared. Your contact information will be kept for communication purposes with you as our customer. However, your contact information will not be sold or shared without your express consent.

You agree to pay all fees and charges incurred in connection with your purchases including any applicable taxes. The restaurant does not assume any responsibility or liability for the actions, products, and content of any third parties related to the creation or delivery of your order. We may require additional verification or information before accepting or fulfilling any order.

We want to ensure you are 100% satisfied with your purchase. You may cancel your order at any time up until one hour before the scheduled time for delivery/pickup of the order by calling the restaurant. Upon cancellation, we will refund the total price of the order to the customer and to the credit or debit card used to place the order. Any other requests for refund for any other reasons must be made the same day of receiving your order by calling the manager on duty at the phone number listed above.

We will take every measure possible to ensure your order is prepared and ready (or delivered if applicable) on a timely basis as you submitted in your order, but we cannot be responsible for delays due to weather, acts of God, and other factors out of our control.

Under no circumstances will the restaurant be liable or responsible for any direct, indirect, incidental, consequential (including damages from loss of business, lost profits, litigation or the like), special, exemplary, punitive, or other damages, under any legal theory arising out of or in any way relating to the site or your site use. Your sole remedy for dissatisfaction with the site and/or content is to cease using this site.